Information we collect
Information you provide
Depending on how you interact with us, we may collect your name, email address, phone number, organization, role or title, sector, appointment preferences, inquiry details, geographic or community focus, budget or investment range, and other information you choose to provide.
When you request a sector executive brief, we collect the information needed to deliver the brief and enroll you in the related Icon Element sector-specific insight series, as described at the point of collection.
Information collected automatically
When you use our website, we and our service providers may automatically receive technical and usage information such as your IP address, browser and device type, operating system, referring page, pages viewed, dates and times of visits, link interactions, and similar diagnostic information.
Email and engagement information
Our email service provider may record delivery, open, click, bounce, unsubscribe, and complaint information so we can operate our communications, measure performance, and respect your preferences.
How we use information
We may use personal information to:
- Deliver requested sector briefs and related sector-specific research and insights.
- Respond to inquiries, schedule calls, and prepare for conversations or engagements.
- Provide, operate, maintain, and improve our website, research, services, and communications.
- Understand audience interests, website performance, and engagement with our content.
- Protect our website, prevent fraud or misuse, and troubleshoot technical issues.
- Comply with legal obligations and establish, exercise, or defend legal claims.
Email communications
If you request a sector brief, the offer includes delivery of the requested brief and occasional relevant communications from Icon Element about trust, credibility, performance, and Los Angeles conditions for the selected sector.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in an email. If you book a call or diagnostic conversation, we may still send limited non-promotional messages needed to confirm, schedule, update, and prepare for that appointment. Those appointment-related messages do not by themselves enroll you in a marketing series.
How we disclose information
We may disclose personal information to service providers that help us operate our business, including website hosting and serverless-function providers, email delivery platforms, Google services used for forms, spreadsheets, scheduling, and meetings, analytics or tag-management providers, and professional advisers.
We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business.
Icon Element does not sell personal information. As of the effective date of this policy, we do not knowingly share personal information for cross-context behavioral advertising.
Retention and security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing requested information, maintaining business records, honoring unsubscribe choices, resolving disputes, and meeting legal obligations.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and privacy rights
You may ask us to access, correct, or delete personal information associated with you, or to explain how we use it. Depending on your location and applicable law, you may have additional rights, including rights to know, delete, correct, or limit certain uses of personal information and to be free from discrimination for exercising privacy rights.
To submit a request, email contact@joiniconelement.com with the subject line “Privacy Request.” We may need to verify your identity before completing a request.
Children’s privacy
Our website and services are intended for organizational and professional audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Third-party links and services
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
Changes to this policy
We may update this Privacy Policy as our practices, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date.
Contact us
Gattison LLC DBA Icon Element
11400 W Olympic Blvd Ste 200
Los Angeles, CA 90064